Effective Date: 10/10/2025
At Rockwood Retaining Walls, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://rockwoodwalls.com.
Information We Collect
- Personal Information: When you place an order, we may collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We use third-party payment processors, and we do not store your payment card information.
- Usage Data: We collect data about your interactions with our website, including your IP address, browser type, and access times.
How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: To facilitate payments and fulfill orders.
- To Communicate with You: To send updates about your order, respond to inquiries, and provide customer support.
- To Improve Our Services: To analyze usage patterns and enhance user experience on our site.
- Promotional Purposes: To send you promotional materials if you have opted to receive them.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors who assist us in operating our website and conducting our business.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Security of Your Information
We utilize various security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use reasonable security measures, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections to inaccurate information.
- Erasure: Request deletion of your personal information, subject to certain limitations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of the site after any modifications will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 325 Alliance Pl NE, Rochester, MN 55906
Email: info@rockwoodwalls.com
Phone: 888-288-4045
